Troubleshooting Guide - Google Document Issues

The following article guides users on how to troubleshoot the following Google document issues:

  • Google document coming up empty
  • The browser tab freezing while opening Google documents
  • Google make a copy feature not working
  • Google file picker not working

1. In case you are facing any of the aforementioned issues on Teamie, kindly check the following:

2. If you have  followed the aforementioned steps and the issue(s) persist, then kindly execute the following steps and then try to access the Google document again:

  1. Logout of google
  2. Logout of Teamie
  3. Login to Teamie, which will prompt you to enter your google login details

In case users see a message from Google that they do not have access to the required document, kindly write to us.

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